Forced Arbitration — a service of Madgett Law, LLC, a Minnesota law firm. It is not a government agency, is not affiliated with the Minnesota Attorney General or any other government office, and is not a legal aid or public interest legal services organization.

Clause database · Gaming, social, and hospitality

Electronic Arts Inc.

User Agreement

As captured on ; terms may have changed since.

Sector
Gaming, social, and hospitality
Source
https://www.ea.com/legal/user-agreement
Captured from
the company’s own page, fetched live
Captured (UTC)
SHA-256 of the bytes as served
f9a0a15854a13a50c020730c0584b077c09692c768cfac0a41ccbfd77af57f69
Date the document states
Last Updated: May 14, 2026

Reviewed fields

For each field: the reviewer's category, then the words of the captured document. Where the category is silent, no provision on that field was extracted from the captured text, and nothing is quoted. Every category, with its count, is listed on the data page.

Delegation clause (who decides whether the clause is enforceable)

Reviewed category: to-arbitrator-except-class-waiver

including the validity, enforceability, and scope of this Section 15 ("Disputes"), shall be determined exclusively by binding arbitration. ... The only Disputes not covered by this Section 15 are claims ... (iv) any and all disputes arising out of or relating to the Class Action Waiver, including, but not limited to, any claim that all or part of the Class Action Waiver is unenforceable, unconscionable, illegal, void, or voidable.

Consumer’s share of arbitration fees

Reviewed category: provider-rules-only-no-cap

Arbitration fees and costs shall be governed by the AAA Consumer Rules or AAA Mass Arbitration Rules (if applicable), unless as otherwise stated in this arbitration agreement.

Company’s fee promise

Reviewed category: silent

No provision on this field was extracted from the captured text.

Fee or cost shifting against the consumer

Reviewed category: pre-filing-noncompliance-costs

The arbitrator shall dismiss any arbitration filed without fully and completely complying with these informal dispute resolution procedures. If an arbitration is dismissed because a party willfully failed to comply with these informal dispute resolution procedures, the arbitrator may order the non-compliant party to pay any arbitration filing fees and costs incurred by the other party.

Pre-filing requirement

Reviewed category: mandatory-condition-precedent

You and EA must participate in informal negotiations for at least 60 days after receiving the Notice of Dispute, unless the parties mutually agree to an extension. The party sending the Notice of Dispute may not file any demand for arbitration before the 60-day period

Mass-arbitration terms

Reviewed category: batching

To the extent permitted by applicable law and notwithstanding any other provision of this Agreement, to increase efficiency of resolution, in the event 50 or more similar arbitration demands are filed within a 30-day period: (a) the parties shall cooperate to organize the arbitration demands into randomized groups of no more than 50 demands ... (b) AAA shall assess one set of filing and administrative fees per group and shall assign one arbitrator per group ... (e) the first group of 50 arbitrations shall proceed on an individual basis, while the remaining cases are stayed

Small-claims carve-out

Reviewed category: available-standard-carve-out

The only Disputes not covered by this Section 15 are claims ... (iii) brought in small claims court

Opt-out

Reviewed category: silent

No provision on this field was extracted from the captured text.

Unilateral modification

Reviewed category: continued-use-is-acceptance

EA reserves the right to modify this Agreement at any time, effective upon posting an updated version of the Agreement at terms.ea.com or through EA Services. If we make any material changes to the Agreement, we will notify you to obtain your consent. You should regularly review this Agreement, as your continued use of EA Services after any such changes constitutes your agreement to those changes.

Scope

Reviewed category: broad-reaches-affiliates-and-third-parties

This Section 15 is an agreement between you and EA, and applies to our respective agents, employees, subsidiaries, predecessors, successors, beneficiaries and assigns. ... This Section 15 shall be interpreted broadly and shall survive termination of this Agreement.

Confidentiality of the arbitration

Reviewed category: no-preclusive-effect-clause

no final award from an arbitrator in any one arbitration shall have preclusive effect in any other arbitration.

Shortened limitations period

Reviewed category: silent

No provision on this field was extracted from the captured text.

Severability if the class waiver is struck

Reviewed category: narrow-severance

In the event any portion of this arbitration agreement is deemed unenforceable, the remainder of this agreement to arbitrate will be enforceable.

Counsel or representation restrictions

Reviewed category: personal-participation-or-signature-required

You must mail an individualized Notice of Dispute to: Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City CA 94065, ATTENTION: Legal Department. ... The Notice of Dispute must include: ... (d) your personal signature.

Mass-arbitration numeric trigger

Reviewed category: batching-trigger

Stated term: “50 or more” similar arbitration demands — recorded as 50

Window, as reviewed: within a 30-day period

The trigger is not conditioned on the claimants sharing counsel.

in the event 50 or more similar arbitration demands are filed within a 30-day period

Read the report