As captured on ; terms may have changed since.
Reviewed fields
For each field: the reviewer's category, then the words of the captured document. Where the category is silent, no provision on that field was extracted from the captured text, and nothing is quoted. Every category, with its count, is listed on the data page.
Delegation clause (who decides whether the clause is enforceable)
Reviewed category: to-arbitrator-except-procedural
You and we each agree that the arbitrator shall have exclusive authority to resolve all disputes relating in any way to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including disputes about whether a particular claim or demand for relief is subject to arbitration and whether this arbitration agreement is unconscionable, illusory, or otherwise unenforceable.
Company’s fee promise
Reviewed category: silent
No provision on this field was extracted from the captured text.
Fee or cost shifting against the consumer
Reviewed category: silent
No provision on this field was extracted from the captured text.
Pre-filing requirement
Reviewed category: mandatory-condition-precedent
If you have a dispute or claim subject to this arbitration agreement, you must first contact customer service to try to resolve it. If customer service can’t resolve it and you wish to pursue arbitration, you must complete the dispute resolution procedure set forth here , including submitting a completed Notice of Dispute using this Claim Form and negotiating in good faith for 60 days.
Mass-arbitration terms
Reviewed category: batching
If 25 or more demands for arbitration are filed within six months relating to the same or similar subject matter and sharing common issues of law or fact, and counsel for the parties submitting the demands are the same or coordinated in any fashion, you and we agree that this will constitute a “Mass Arbitration.” If a Mass Arbitration is commenced by either party, you and we agree that (i) the JAMS Mass Arbitration Procedures and Guidelines shall apply, and (ii) the Process Administrator appointed by JAMS shall group the arbitration demands into batches of at least 25 and provide for resolution of each batch with one set of administrative fees and a single arbitrator assigned per batch.
Small-claims carve-out
Reviewed category: available-standard-carve-out
if the dispute or claim qualifies for small claims court in the jurisdiction in which you reside, then you or we may sue there instead
Opt-out
Reviewed category: silent
No provision on this field was extracted from the captured text.
Unilateral modification
Reviewed category: continued-use-is-acceptance
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. By using Amazon Services after such changes, you agree to be bound by them.
Scope
Reviewed category: broad-plus-survives-termination
All other disputes, claims, and requests for relief must be arbitrated, regardless of when they arose
Confidentiality of the arbitration
Reviewed category: no-preclusive-effect-clause
You and we agree that any awards issued in other arbitrations will have no precedential or preclusive effect in any arbitration between us unless you and we were parties to the prior award.
Shortened limitations period
Reviewed category: silent
No provision on this field was extracted from the captured text.
Severability if the class waiver is struck
Reviewed category: narrow-severance
If the arbitrator determines that you and we are precluded from arbitrating any claim or demand for relief, then that claim or demand for relief (and only that claim or demand for relief) must be severed from the arbitration. You and we agree that any severed claim or demand for relief, any request for public injunctive relief, and any dispute about whether you or we complied with the pre-arbitration dispute resolution procedure may be brought only in state or federal court in King County, Washington, where you and we consent to personal jurisdiction and venue and waive any right to a jury trial. If any provision in this arbitration agreement is held unenforceable, then that provision shall be severed, with the remainder of the agreement remaining in full force and effect.
Counsel or representation restrictions
Reviewed category: litigation-funding-disclosure
You and we further agree to disclose to each other (i) all relationships with third-party litigation funders related to the Mass Arbitration and copies of all applicable litigation funding agreements; and (ii) any financial interest that you or we have assigned or transferred to a third party (excluding either party's counsel of record) in connection with the Mass Arbitration and any agreements governing that assignment or transfer.
Mass-arbitration numeric trigger
Reviewed category: batching-trigger
Stated term: “25 or more” demands for arbitration — recorded as 25
Window, as reviewed: within six months
The trigger is conditioned on the claimants sharing, or coordinating, counsel.
If 25 or more demands for arbitration are filed within six months relating to the same or similar subject matter and sharing common issues of law or fact