As captured on ; terms may have changed since.
Reviewed fields
For each field: the reviewer's category, then the words of the captured document. Where the category is silent, no provision on that field was extracted from the captured text, and nothing is quoted. Every category, with its count, is listed on the data page.
Delegation clause (who decides whether the clause is enforceable)
Reviewed category: to-arbitrator-full
This includes disputes arising out of or relating to the interpretation or application of this “Mandatory Arbitration Provisions” section, including its scope, enforceability, revocability, or validity.
Company’s fee promise
Reviewed category: award-floor-or-bonus-tied-to-settlement-offer
If you receive an arbitration award that is more favorable than any offer we make to resolve the claim, we will pay you $1,000 in addition to the award. Dropbox will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous or brought for an improper purpose.
Fee or cost shifting against the consumer
Reviewed category: frivolous-or-rule-11-only
Dropbox will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous or brought for an improper purpose.
Pre-filing requirement
Reviewed category: notice-conditions-fee-promise
For individual arbitration of non-frivolous claims less than $75,000 for which you timely provided Dropbox with a Notice of Dispute, Dropbox will reimburse arbitration filing fees at the conclusion of the arbitration and will pay other arbitration fees.
Mass-arbitration terms
Reviewed category: anti-consolidation-only
Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.
Small-claims carve-out
Reviewed category: available-standard-carve-out
Either you or Dropbox may assert claims, if they qualify, in small claims court in San Francisco (CA) or any United States county where you live or work.
Opt-out
Reviewed category: general-with-window
You can decline this agreement to arbitrate by clicking here and submitting the opt-out form within 30 days of first registering your account or agreeing to these Terms. However, if you agreed to a previous version of these Terms that allowed you to opt out of arbitration, your previous choice to opt out or not opt out remains binding.
Unilateral modification
Reviewed category: continued-use-is-acceptance
If an update affects your use of the Services or your legal rights as a user of our Services, we’ll notify you prior to the update's effective date by sending an email to the email address associated with your account or via an in-product notification. These updated terms will be effective no less than 30 days from when we notify you. If you don’t agree to the updates we make, please cancel your account and stop using the Services before the updated Terms become effective. Where applicable, we’ll offer you a prorated refund based on the amounts you have prepaid for Services and your account cancellation date. By continuing to use or access the Services after the updates come into effect, you agree to be bound by the revised Terms.
Scope
Reviewed category: broad-reaches-affiliates-and-third-parties
Our past, present, and future affiliates and agents can invoke our rights under this agreement in the event they become involved in a dispute with you.
Confidentiality of the arbitration
Reviewed category: silent
No provision on this field was extracted from the captured text.
Shortened limitations period
Reviewed category: silent
No provision on this field was extracted from the captured text.
Severability if the class waiver is struck
Reviewed category: whole-clause-void-if-class-waiver-struck
if a finding of partial illegality or unenforceability would allow class or representative arbitration, this “Mandatory Arbitration Provisions” section will be unenforceable in its entirety.
Counsel or representation restrictions
Reviewed category: silent
No provision on this field was extracted from the captured text.
Mass-arbitration numeric trigger
Reviewed category: no-mass-filing-terms
The reviewed data records this category without a quotation.