Forced Arbitration — a service of Madgett Law, LLC, a Minnesota law firm. It is not a government agency, is not affiliated with the Minnesota Attorney General or any other government office, and is not a legal aid or public interest legal services organization.

As captured on ; terms may have changed since.

Sector
Marketplaces, gig, travel, and auto
Source
https://www.etsy.com/legal/terms/
Captured from
the company’s own page, fetched live
Captured (UTC)
SHA-256 of the bytes as served
53c730f867d571d963f4b1f4177218668df750fd0819df7cc6148fcb471897fc
Date the document states
Aug 26, 2025

Reviewed fields

For each field: the reviewer's category, then the words of the captured document. Where the category is silent, no provision on that field was extracted from the captured text, and nothing is quoted. Every category, with its count, is listed on the data page.

Delegation clause (who decides whether the clause is enforceable)

Reviewed category: to-court

The arbitrator will have exclusive authority to resolve all issues, except that a court has exclusive authority to decide issues related to the arbitrability of a dispute, the enforceability of any part of this Section 11 (Arbitration and Dispute Resolution Agreement (North and South America)), and either party’s compliance with Section 11.C (Informal Dispute Resolution).

Consumer’s share of arbitration fees

Reviewed category: capped-at-court-filing-fee

Payment of all filing, case-management, administrative, hearing, and arbitrator fees (“Arbitration Fees”) will be governed by the AAA’s rules and fee schedules, unless otherwise stated in this Arbitration Agreement. If you are using the Services as a consumer and your share of Arbitration Fees is more than you’d otherwise pay in court, let us know, and Etsy will pay the difference on your behalf.

Company’s fee promise

Reviewed category: hardship-or-request-conditioned

If you are using the Services as a consumer and your share of Arbitration Fees is more than you’d otherwise pay in court, let us know, and Etsy will pay the difference on your behalf.

Fee or cost shifting against the consumer

Reviewed category: court-equivalent-fee-shifting-imported

As in court, the arbitrator shall apply governing law and any counsel must comply with Federal Rule of Civil Procedure 11(b); and the arbitrator may impose any sanctions available under the AAA Rules, Rule 11, or other applicable law. The arbitrator also shall enforce statutes of limitations and other time-based defenses, offers of judgment/compromise, and fee-shifting rules in the same way as a court would.

Pre-filing requirement

Reviewed category: mandatory-condition-precedent

Before filing an arbitration, you and Etsy will try in good faith to resolve any Dispute informally. To start the dispute process, you must send an individualized written notice (“Notice of Dispute”) to [email protected] ... An arbitration cannot be filed until the Informal Resolution Period has ended, and a court can enjoin the filing or prosecution of an arbitration in breach of this Section.

Mass-arbitration terms

Reviewed category: batching

if within a 90-day period, 25 or more claimants submit Notices of Dispute or file arbitrations raising similar claims (i.e., with the same or similar facts or events and legal issues) and are represented by the same or coordinated counsel, the disputes must be arbitrated in batches of up to 100 claimants each (“Batch”).

Small-claims carve-out

Reviewed category: available-standard-carve-out

we each may (1) bring qualifying individual claims in “small claims” court, so long as those claims remain in small claims court

Opt-out

Reviewed category: new-users-only-30-days

If you are a new user of our Services, you can opt out of this Arbitration Agreement (excluding Section 11.I) within 30 days after you first accept the Terms. To opt out, you must send a timely email to [email protected]

Unilateral modification

Reviewed category: fresh-rejection-right-per-amendment

Etsy will notify you of material changes to this Arbitration Agreement at least 30 days before they become effective. You may reject future changes to the Arbitration Agreement by emailing [email protected] within 30 days after you receive notice

Scope

Reviewed category: broad-reaches-affiliates-and-third-parties

you and Etsy (including our employees, officers, directors, agents, subsidiaries, and affiliates) agree to submit our disputes exclusively to binding individual arbitration, and we won’t sue each other in court before a judge or jury, except in the limited circumstances described below. This Section 11 (which we’ll also refer to as the “Arbitration Agreement” or “Agreement”) applies only if you are a user in North or South America, and applies to the fullest extent allowable by law. ... in each case including disputes that arose before the effective date of these Terms

Confidentiality of the arbitration

Reviewed category: no-preclusive-effect-clause

The arbitrator will not be bound by decisions reached in other arbitrations.

Shortened limitations period

Reviewed category: expressly-not-shortened

The arbitrator also shall enforce statutes of limitations and other time-based defenses, offers of judgment/compromise, and fee-shifting rules in the same way as a court would.

Severability if the class waiver is struck

Reviewed category: narrow-severance

If there is a final decision (after exhaustion of all appeals) that any part of this Section 11.B is unenforceable as to a particular claim or request for relief (e.g., public injunctive relief), then solely that particular claim or request for relief shall be severed from the arbitration and may be litigated in court (but only after the arbitrator issues an award on the arbitrable claims and remedies).

Counsel or representation restrictions

Reviewed category: individualized-conference-required

You and Etsy each will personally participate and can each bring counsel, but the conference must be individualized, even if the same firm(s) represent multiple parties.

Mass-arbitration numeric trigger

Reviewed category: batching-trigger

Stated term: “25 or more” claimants who submit Notices of Dispute or file arbitrations raising similar claims — recorded as 25

Window, as reviewed: within a 90-day period

The trigger is conditioned on the claimants sharing, or coordinating, counsel.

if within a 90-day period, 25 or more claimants submit Notices of Dispute or file arbitrations raising similar claims (i.e., with the same or similar facts or events and legal issues) and are represented by the same or coordinated counsel

Read the report