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Clause database · Home services and warranty

Public Storage

Terms and Conditions

As captured on ; terms may have changed since.

Sector
Home services and warranty
Source
https://www.publicstorage.com/terms-and-conditions/terms-and-conditions.html
Captured from
the company’s own page, fetched live
Captured (UTC)
SHA-256 of the bytes as served
b988f9559a2a2781d3bc7ad256b3f81fca3c034d38f69233a03ee824112c0c11
Date the document states
June 12, 2026

Reviewed fields

For each field: the reviewer's category, then the words of the captured document. Where the category is silent, no provision on that field was extracted from the captured text, and nothing is quoted. Every category, with its count, is listed on the data page.

Delegation clause (who decides whether the clause is enforceable)

Reviewed category: to-court

any court of competent jurisdiction shall have exclusive jurisdiction over the following: (i) any Dispute relating to evictions; (ii) any Dispute relating to actions to enforce a lien; (iii) any Dispute relating to unlawful detainer remedies or defenses; (iv) any disagreement over whether a Dispute falls within the jurisdictional limits of a small claims court; (v) any Dispute relating to the formation, scope, validity, and enforceability of this Arbitration Agreement; (vi) any Dispute that exclusively seeks declaratory or injunctive relief; (vii) any Dispute related to bankruptcy; (viii) any Dispute related to Intellectual Property (patent, trademark, copyright, trade secret, etc.); and (ix) any Dispute related to the Class Action Waiver.

Consumer’s share of arbitration fees

Reviewed category: silent

No provision on this field was extracted from the captured text.

Company’s fee promise

Reviewed category: mass-proceeding-fees-only

Public Storage will pay the mediator’s fee.

Fee or cost shifting against the consumer

Reviewed category: silent

No provision on this field was extracted from the captured text.

Pre-filing requirement

Reviewed category: mandatory-condition-precedent

The Notice is a prerequisite to initiating any Dispute.

Mass-arbitration terms

Reviewed category: staged-bellwether

18.5. MASS ARBITRATION PROCEDURE. If twenty-five (25) claimants (including You) submit a Notice to or assert claims against Public Storage through the same or coordinated counsel or are otherwise coordinated, regardless of when the Notice is submitted or claim is asserted (“Mass Arbitration”). ... To increase the efficiency of administration and resolution of Mass Arbitration, You and Public Storage agree that Mass Arbitration shall proceed by staged batching. ... Stage One. If at least one-hundred and fifty (150) Dispute are submitted as part of the Mass Arbitration, counsel for the claimants and Public Storage shall each select seventy-five (75) Disputes to be filed and to proceed as cases in individual arbitrations as part of this staged process. The number of Disputes to be selected to proceed in Stage One can be increased or decreased by agreement of counsel for the Parties (and if there are fewer than one- hundred and fifty (150) Disputes, all shall proceed individually in Stage One).

Small-claims carve-out

Reviewed category: available-standard-carve-out

Once the requirements of Paragraphs 18.1 and 18.2 have been satisfied, and if neither Party elects to have the Dispute heard in small claims court, You and Public Storage agree that the Dispute will be resolved through binding, individual arbitration

Opt-out

Reviewed category: general-with-window

You may elect to opt out of the Arbitration Agreement within thirty (30) calendar days of signing the Rental Agreement or agreeing to Public Storage’s Terms and Conditions by sending written and signed notice by mail to Public Storage, ATTN: Opt-Out, 701 Western Avenue, Glendale, California 91201 or by email

Unilateral modification

Reviewed category: fresh-rejection-right-per-amendment

Public Storage reserves the right to change or modify this Arbitration Agreement. If Public Storage changes or modifies this Arbitration Agreement after the date You first signed the Rental Agreement (or accepted any subsequent changes to the Arbitration Agreement), or agreed to Public Storage’s Terms and Conditions, You agree that Your signature on any subsequent Rental Agreement and/or or Your continued use of Public Storage’s webpage, apps, properties, or services, will be deemed acceptance of those changes to the Arbitration Agreement contained therein. You may reject future changes and modifications to the Arbitration Agreement by sending written and signed notice by mail to Public Storage, ATTN: Opt-Out, 701 Western Avenue, Glendale, California 91201 and providing the date of the Arbitration Agreement you are opting out of.

Scope

Reviewed category: broad-reaches-affiliates-and-third-parties

This Dispute Resolution and Binding Arbitration provision (“Arbitration Agreement”) is a binding legal agreement between You and Public Storage and its past, present, and future parents, subsidiaries, affiliates, and related entities, as well as all of their respective officers, agents, employees, representatives, predecessors in interest, successors, and assigns (“Public Storage”).

Confidentiality of the arbitration

Reviewed category: silent

No provision on this field was extracted from the captured text.

Shortened limitations period

Reviewed category: shortened-to-1-year

You waive any claim (including lawsuits or legal actions) against Public Storage arising out of or relating to these Terms, your use of the Site, or your use of the App for which you do not file a lawsuit or arbitration demand within 12 months from the date your cause of action(s) arises. You understand that the law may otherwise afford you a longer period in which to bring claims, and you are giving up that right by agreeing to this waiver.

Severability if the class waiver is struck

Reviewed category: narrow-severance

If any prohibition in this Class Action Waiver and Individual Relief provision is found to be unenforceable, any provision found to be unenforceable shall be severed from the enforceable portions of the Arbitration Agreement and all other arbitrable aspects of the case must be arbitrated first. After completing arbitration, the remaining non-arbitrable aspects of the Dispute will be decided by a court of competent jurisdiction.

Counsel or representation restrictions

Reviewed category: personal-participation-or-signature-required

The Notice must be personally signed by You (if You are sending the Notice) or by a Public Storage representative (if Public Storage is sending the Notice) even if You or Public Storage are represented by counsel.

Mass-arbitration numeric trigger

Reviewed category: bellwether-trigger

Stated term: “twenty-five (25)” claimants who submit a Notice or assert claims — recorded as 25

The trigger is conditioned on the claimants sharing, or coordinating, counsel.

If twenty-five (25) claimants (including You) submit a Notice to or assert claims against Public Storage through the same or coordinated counsel or are otherwise coordinated, regardless of when the Notice is submitted or claim is asserted (“Mass Arbitration”).

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