As captured on ; terms may have changed since.
Reviewed fields
For each field: the reviewer's category, then the words of the captured document. Where the category is silent, no provision on that field was extracted from the captured text, and nothing is quoted. Every category, with its count, is listed on the data page.
Delegation clause (who decides whether the clause is enforceable)
Reviewed category: to-arbitrator-full
ARBITRATION. IF THE PARTIES CANNOT RESOLVE THE DISPUTE INFORMALLY, THE ... DISPUTE, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, WILL BE RESOLVED BY BINDING ARBITRATION BEFORE ONE ARBITRATOR.
Company’s fee promise
Reviewed category: pays-costs-plus-fees-if-consumer-wins
Sunrun will pay the costs for initiating arbitration proceedings whether you or Sunrun prevails in arbitration. ... If the arbitrator finds in your favor, Sunrun will pay your attorney’s fees and expenses of travel to the arbitration.
Fee or cost shifting against the consumer
Reviewed category: prevailing-party-fees
THE ARBITRATOR MAY, IN THE AWARD, ALLOCATE ALL OR PART OF THE COSTS OF THE ARBITRATION, INCLUDING THE FEES OF THE ARBITRATOR AND THE REASONABLE ATTORNEY FEES OF THE PREVAILING PARTY.
Pre-filing requirement
Reviewed category: mandatory-condition-precedent
If the Parties do not reach an informal agreement to resolve the Dispute within forty-five (45) days after the notice of Dispute is received, you or Sunrun may commence a formal proceeding as detailed below. All applicable statutes of limitation and defenses based upon the passage of time shall be tolled for the 45 days during which the parties try to informally resolve any Dispute.
Mass-arbitration terms
Reviewed category: anti-consolidation-only
NEITHER YOU NOR SUNRUN MAY JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER ”CUSTOMERS”
Small-claims carve-out
Reviewed category: silent
No provision on this field was extracted from the captured text.
Opt-out
Reviewed category: silent
No provision on this field was extracted from the captured text.
Unilateral modification
Reviewed category: consent-required-for-changes
If Sunrun requests a modification to the terms of the Agreement, Sunrun will notify you in writing of the ... requested change and will ask you to accept the modified terms by executing a change order.
Scope
Reviewed category: claims-between-the-parties-only
This Section sets forth the procedure for resolving disputes related to the Agreement (the "Dispute").
Confidentiality of the arbitration
Reviewed category: silent
No provision on this field was extracted from the captured text.
Shortened limitations period
Reviewed category: silent
No provision on this field was extracted from the captured text.
Severability if the class waiver is struck
Reviewed category: narrow-severance
If any provision is declared to be invalid, that provision will be deleted or modified, and the rest of the Agreement will remain enforceable.
Counsel or representation restrictions
Reviewed category: silent
No provision on this field was extracted from the captured text.
Mass-arbitration numeric trigger
Reviewed category: no-mass-filing-terms
The reviewed data records this category without a quotation.