Forced Arbitration — a service of Madgett Law, LLC, a Minnesota law firm. It is not a government agency, is not affiliated with the Minnesota Attorney General or any other government office, and is not a legal aid or public interest legal services organization.

Clause database · Banks, cards, and credit bureaus

Synchrony Bank

AEO, Inc. Credit Card Account Agreement

As captured on ; terms may have changed since.

Corporate family
Synchrony Financial
Sector
Banks, cards, and credit bureaus
Source
https://files.consumerfinance.gov/a/assets/credit-card-agreements/pdf/QCCA4Q2023/SYNCHRONY_FINANCIAL/AEO_CREDIT_CARD_ACCOUNT_AGREEMENT_AND_PRICING_ADDENDUM_FINAL-306169.pdf
Captured from
the CFPB credit card agreement database
Captured (UTC)
SHA-256 of the bytes as served
f51f109c4e7dc298d35c547e3bdb2de80614f36064f7a9a7565520c09a3c85b0

Reviewed fields

For each field: the reviewer's category, then the words of the captured document. Where the category is silent, no provision on that field was extracted from the captured text, and nothing is quoted. Every category, with its count, is listed on the data page.

Delegation clause (who decides whether the clause is enforceable)

Reviewed category: to-court-but-whole-contract-to-arbitrator

Only a court will decide disputes about the validity, enforceability, coverage or scope of this Arbitration section or any part thereof. However, any dispute that concerns the validity or enforceability of the Agreement as a whole is for the arbitrator to decide.

Consumer’s share of arbitration fees

Reviewed category: company-pays-part-or-on-conditions

If you ask, we will pay all the fees the administrator or arbitrator charges if you cannot obtain a waiver of fees from the administrator and are acting in good faith. We will pay arbitration costs required by the administrator’s rules or that are necessary for this Arbitration section to be enforced. Notwithstanding the foregoing, you will be required to advance half of all administrative fees and arbitrator’s fees (and to be responsible for payment of such fees to the extent not advanced) if you pursue arbitration as part of a group of similar arbitrations, or if you otherwise seek to participate in a mass arbitration proceeding. If an arbitration already in process is later determined to be part of a mass arbitration proceeding, we shall have the right to request that the arbitrator order you to reimburse us for fees already paid or advanced.

Company’s fee promise

Reviewed category: hardship-or-request-conditioned

If you ask, we will pay all the fees the administrator or arbitrator charges if you cannot obtain a waiver of fees from the administrator and are acting in good faith. We will pay arbitration costs required by the administrator's rules or that are necessary for this Arbitration section to be enforced. Notwithstanding the foregoing, you will be required to advance half of all administrative fees and arbitrator's fees (and to be responsible for payment of such fees to the extent not advanced) if you pursue arbitration as part of a group of similar arbitrations, or if you otherwise seek to participate in a mass arbitration proceeding.

Fee or cost shifting against the consumer

Reviewed category: consumer-advances-half-of-fees-in-mass-arbitration

you will be required to advance half of all administrative fees and arbitrator’s fees (and to be responsible for payment of such fees to the extent not advanced) if you pursue arbitration as part of a group of similar arbitrations, or if you otherwise seek to participate in a mass arbitration proceeding.

Pre-filing requirement

Reviewed category: notice-only-no-waiting-period

The party who wants to arbitrate must notify the other party in writing.

Mass-arbitration terms

Reviewed category: mass-filing-fee-terms

Notwithstanding the foregoing, you will be required to advance half of all administrative fees and arbitrator's fees (and to be responsible for payment of such fees to the extent not advanced) if you pursue arbitration as part of a group of similar arbitrations, or if you otherwise seek to participate in a mass arbitration proceeding. If an arbitration already in process is later determined to be part of a mass arbitration proceeding, we shall have the right to request that the arbitrator order you to reimburse us for fees already paid or advanced.

Small-claims carve-out

Reviewed category: available-standard-carve-out

we will not require you to arbitrate any individual case in small claims court or your state’s equivalent court, so long as it remains an individual case in that court

Opt-out

Reviewed category: general-with-window

To reject this section, send us a notice within 45 days after you open your account or we first provided you with your right to reject this section.

Unilateral modification

Reviewed category: supersedes-prior-arbitration-agreement

If you don't reject this Arbitration section, it will be effective as of the date of the Agreement and will supersede any prior arbitration agreement between you and us that would otherwise be applicable.

Scope

Reviewed category: reaches-debt-buyers-and-collectors

or any assignee, agent, or service provider of ours that collects amounts due on your account are intended beneficiaries of this Arbitration section

Confidentiality of the arbitration

Reviewed category: no-preclusive-effect-clause

The arbitration award and any judgment confirming it will apply only to the specific case and cannot be used in any other case except to enforce the award.

Shortened limitations period

Reviewed category: expressly-not-shortened

The arbitrator will apply the same statutes of limitation and privileges that a court would apply if the matter were pending in court.

Severability if the class waiver is struck

Reviewed category: whole-clause-void-if-class-waiver-struck

First, if a determination is made that the “No Class Actions” provision is unenforceable, and that determination is not reversed on appeal, then this Arbitration section shall be void in its entirety.

Counsel or representation restrictions

Reviewed category: no-agent-opt-out

The notice must include your name, address, account number, and personal signature, and must be mailed to Synchrony Bank, P.O. Box 71734, Philadelphia, PA 19176-1734. This is the only way you can reject this section.

Mass-arbitration numeric trigger

Reviewed category: provider-rules-deferral

you will be required to advance half of all administrative fees and arbitrator’s fees (and to be responsible for payment of such fees to the extent not advanced) if you pursue arbitration as part of a group of similar arbitrations, or if you otherwise seek to participate in a mass arbitration proceeding.

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