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Clause database · Fintech, payments, and lending

Chase

Zelle® Service Agreement and Privacy Notice

As captured on ; terms may have changed since.

Corporate family
JPMorgan Chase
Sector
Fintech, payments, and lending
Source
https://static.chasecdn.com/content/dam/legal-agreements/library/en/chasenet_la/versions/chasenet_la.pdf
Captured from
the company’s own page, fetched live
Captured (UTC)
SHA-256 of the bytes as served
bc77f462e9680b1aa6fcaad72481e347331788dc3945f419835e48646a1bf056
Date the document states
3/18/2026

Reviewed fields

For each field: the reviewer's category, then the words of the captured document. Where the category is silent, no provision on that field was extracted from the captured text, and nothing is quoted. Every category, with its count, is listed on the data page.

Delegation clause (who decides whether the clause is enforceable)

Reviewed category: to-arbitrator-full

it also includes any and all Claims regarding the applicability of this arbitration clause or the validity of the Agreement, in whole or in part

Consumer’s share of arbitration fees

Reviewed category: silent

No provision on this field was extracted from the captured text.

Company’s fee promise

Reviewed category: silent

No provision on this field was extracted from the captured text.

Fee or cost shifting against the consumer

Reviewed category: silent

No provision on this field was extracted from the captured text.

Pre-filing requirement

Reviewed category: silent

No provision on this field was extracted from the captured text.

Mass-arbitration terms

Reviewed category: silent

No provision on this field was extracted from the captured text.

Small-claims carve-out

Reviewed category: silent

No provision on this field was extracted from the captured text.

Opt-out

Reviewed category: silent

No provision on this field was extracted from the captured text.

Unilateral modification

Reviewed category: continued-use-is-acceptance

We may amend or change this Agreement (including any applicable fees and service charges) from time to time, in our sole discretion, by sending you written notice by electronic mail, postal mail or by posting the updated terms on our website or mobile app (the "Site(s)"). Please access and review this Agreement regularly. If you find the Agreement unacceptable to you at any time, please discontinue your use of the Service. Your use of the Service after we have made such changes available will be considered your agreement to the change.

Scope

Reviewed category: broad-plus-survives-termination

This binding arbitration provision applies to any and all Claims that you have against us, our parent, subsidiaries, affiliates, licensees, predecessors, successors, assigns, and against all of their respective employees, agents, or assigns, or that we have against you ... This Arbitration Agreement shall survive: (i) termination or changes in the Agreement, and the relationship between you and us concerning the Agreement; and (ii) the bankruptcy of any party or any similar proceeding initiated by you or on your behalf.

Confidentiality of the arbitration

Reviewed category: silent

No provision on this field was extracted from the captured text.

Shortened limitations period

Reviewed category: silent

No provision on this field was extracted from the captured text.

Severability if the class waiver is struck

Reviewed category: narrow-severance

IF THE TERMS RELATING TO CLASS OR REPRESENTATIVE PROCEDURES ARE LEGALLY UNENFORCEABLE FOR ANY REASON WITH RESPECT TO A CLAIM, THEN THIS AGREEMENT TO ARBITRATE WILL BE INAPPLICABLE TO THAT CLAIM, AND THE CLAIM WILL INSTEAD BE HANDLED THROUGH LITIGATION IN COURT RATHER THAN BY ARBITRATION.

Counsel or representation restrictions

Reviewed category: silent

No provision on this field was extracted from the captured text.

Mass-arbitration numeric trigger

Reviewed category: no-mass-filing-terms

The reviewed data records this category without a quotation.

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